Customers are unable to log into My Account or report outages on tep.com and the TEP mobile app from 6 a.m. Saturday, Sept. 26th, until 7 p.m. Sunday, Sept. 27th due to system upgrades designed to improve your customer experience. We apologize for any inconvenience this may cause.
You will still be able to pay your bill either online or over the phone at 800-650-9138 using KUBRA EZ-PAY. If you use this method to pay with a bank account during this period, the convenience fee will be refunded on your next TEP bill. Payments made over the weekend will be posted to your account beginning on September 28th. You also can pay your bill with cash or by mail.
To report a power outage during this period, call us at 520-623-3451.
Thank you.